The Real ROI of AI Isn’t the AI. It’s the Headcount You Never Add.
Most AI spending never shows up on the bottom line. Here's the real test for what actually moves your margin.
5 min readInsurance
Insurance products and industry updates
Business Insurance Lifetime Achievement Award: Danielle Lisenbey
Danielle Lisenbey had already become the first woman on Crawford’s global executive management team when an ordinary boardroom routine gave her a striking reminder of what being “the first” could mean...
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Florida reforms alter legal landscape
Florida’s insurance crisis is receding. Fraud and frivolous lawsuits are declining, insurers are returning to the state, and commercial and residential property and personal auto insurance premiums ar...
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Parametric insurance grows with better data
Advances in technology and access to reliable independent data are expanding the use of parametric insurance to cover a broader range of operational disruptions and catastrophe risks.
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Accurate job descriptions aid return to work
A Tennessee workers compensation case has put a spotlight on a longstanding problem claims professionals say has frustrated employers, insurers and injured workers for decades: Treating physicians oft...
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Surge in cumulative trauma claims increases medical-legal costs, litigation
Rapid growth in cumulative trauma claims in California is intensifying a long-running dispute over how quickly insurers and employers reject the claims, and whether those early denials are pushing mor...
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Data centers spur power generation demand
Demand for power, particularly electricity, has spurred new construction and plans for a substantial expansion of U.S power generation capacity.
5 min readGlobal reinsurers demonstrate robust financial strength — and they need to
The reinsurers in BI’s global reinsurance list reflect a customized interpretation of S&P Global Ratings’ 2025 list of the Top 40 global reinsurers.
5 min readView from the top: Christina Montes De Oca, Coface North America
Christina Montes De Oca became CEO of Coface North America in September 2025 after serving as U.S. trade credit practice leader at Marsh.
5 min readPerspectives: Managing cyber risk during times of organizational change
Cyber incidents often surface during periods of change. An acquisition closes, a new vendor is onboarded, systems are connected for the first time. During those moments, security controls, business pr...
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Telematics becomes baseline for fleet cover
Commercial auto insurers are placing greater emphasis on how fleet operators use telematics, cameras and other safety technologies to improve driver behavior and reduce losses, rather than on simply w...
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AI fuels cyberattacks as defenses evolve
Artificial intelligence is accelerating the cyber arms race, enabling attackers to move faster while giving organizations new tools to defend themselves, industry sources say.
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What a Week Without Hospitals Looks Like: The Story Behind the Karl Studer Foundation's First Family Retreat
For seven days this July, two families didn't check a single hospital calendar: no appointments, no treatment schedule, nothing to be anywhere for.
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Can You Actually Buy Car Insurance Through AI? We Tested ChatGPT, Claude, and Gemini to Find Out
AI Insurance: We Tested ChatGPT, Claude, and Gemini to Find Out
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6 Best Employer of Record Companies for Global Teams in 2026
In 2026, companies of all sizes actively tap into international talent pools, completely unconstrained by domestic borders.
5 min readHow enterprise AI is moving up the stack in 3 layers
Welcome to The Editors’ Room, a new Tearsheet Podcast series where Editor-in-Chief Zack Miller and Managing Editor Sara Khairi take the conversations that usually happen behind the scenes about our bi...
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Mary Gundel’s TikTok Video Got Her Fired From Dollar General — Where Is She Now?
Mary Gundel was fired from her managerial position at Dollar General after she exposed the retailer via TikTok for unsafe working conditions.
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From connectivity to intelligence: How Plaid is teaching AI to understand financial behavior
Two borrowers can have the same income, the same account balance, and even the same overdraft history, yet represent very different credit risks. Traditional models often struggle to tell them apart. ...
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Joel Freedman Financial Advisor Explains the Importance of Retirement Income Planning
Joel Freedman has had thousands of retirement planning conversations over the course of a four-decade career,
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Why Some Discontinued Rolex Watches Are Now Worth More Than They Cost New
A group of Rolex watches are actually worth more now than when they are new.
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